Prime Care Services

Caring Simply, Caring Better.

Prime Care Ageing is a trusted, registered NDIS provider committed to delivering high-quality, person-centred disability support services across Australia.

Disability Support Workers

Allied Health- Occupational Therapy

NDIS Accomodation

About Us

Our Story

From humble beginnings in a Canberra living room, Prime Care has grown into a leading Registered NDIS provider supporting over 120 clients with a team of 80 staff.

Rooted in community values, the organisation is dedicated to helping people live life on their terms through personalised and inclusive disability services.

Prime Care was featured in The Canberra Times Ability First “Pathway to Indepence” spotlight recently. 

Choice and Control

That’s why we offer you the flexibility to choose your desired support worker based on your unique needs and preferences.

Live life on your terms with support from Prime Care

Prime Care provides disability and mental health support services to empower individuals to live life on their own terms.

Live life on your terms with support from Prime Care

Our Services

Holistic NDIS Services For All Needs, Ages and Abilities

Our services include temporary support for a few hours a week to high-intensity support for individuals requiring longer hours of care.

Home Care

Quality in-home Aged Care services for older Australians on a Home Care Package.

Mobile Allied Health

Tailored and quality therapy and assessments delivered right to your doorstep.

Post Hospital Support

Catering to those under the NDIS, seniors with a Home Care.

NDIS Short Term Accommodation

Fully-accessible STA homes and top NDIS respite services

Disability Services & NDIS

Personalised and local disability supports designed for all needs, abilities and goals.

24-Hour Care & Sleepover

Onsite Overnight Assistance and Sleepover Support

Why Choose Prime Care

Compassionate Care, Tailored to Prime Care

Leaders In Providing Quality Aged Care and Disability Support Services You Can Count On

Emergency Call

+800-123-123

Dedication in Everyday
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How it Work

Making Prime Care Simple.

At Prime, we specialise in building the capability of people with disability and strengthening local community sector organisations across Canberra.
1

Reach Out

Receive a call back from our team within 1 hour (during business hours Monday - Friday 9am - 5pm)

2

Schedule a Consultation

Have questions or just exploring? Call us on 1300 240 076, email info@primecare, or enquire online.

3

Begin Care

Made up your mind and ready to get started? Complete our online intake form to begin.

Contact Us

Your First Step to Senior Support
Testimonials

What Our Clients Say

J Webster ACT

“Prime Care’s support team helped me feel confident and independent every day — their compassion truly makes a difference.”

Thomas Johnson Designation

“I couldn’t be happier with the personalised care and attention I received; the staff always go above and beyond.”

Emily Jhonson Designation

“The dedication and kindness of the carers at Prime Care have genuinely improved our quality of life.”

Richard Thompson Designation

“Reliable, respectful, and caring — Prime Care has been a wonderful support for my family and me.”

FAQs

Frequently Asked Questions

Have questions or just exploring?

Prime Care provides disability and aged care services across NSW and VIC. Visit our Locations Page to find out more about the cities and local government areas we cover.

Looking for an NDIS provider in Sydney?

Of course! Talk to our team today and we’ll walk you through the process. 

We understand that changing providers can be a big decision. At Prime Care, we strive to make the transition as smooth as possible. Our team is here to listen to your needs, answer your questions, and guide you through the process every step of the way. We’ll help you understand and review your service agreement for any hidden clauses, and communicate with your current provider on your behalf if you need us to.

Australia offers a wide range of disability services. Prime Care provides disability support to those who are on the NDIS. The National Disability Insurance Scheme (NDIS) is an Australian government program providing reasonable and necessary supports to eligible individuals with permanent and significant disabilities.

Prime Care offers disability support services such as:

In-home support.
Personal care assistance.
Domestic assistance.
In-home nursing.
Post-hospital support.
Cleaning services.
24-care and Sleepover.
Community support and participation.
Allied health services such as Physiotherapy and Occupational Therapy.
Short Term Accommodation and Respite Care

Prime Care provides services to recipients of the Home Care Package (HCP), an Australian Government program that aims to support older people with complex care needs to help them to live safely and independently in their own homes.

Our in-home aged care services include:

Nursing services.
Allied health supports.
Personal care.
Domestic assistance.
Gardening & Lawn Care.
Cleaning services.
24-hour support and overnights.
Post-hospital support.
Community connection.
Companionship and friendship.
Alzheimer’s and Dementia care.
Parkinsons care.
Respite care.
Equipment and home modification.

Yes, Prime Care also provides services to a variety of clients, including private-paying individuals, those on workers’ compensation, veterans and their families, insurance claimants, clients on health insurance plans, and individuals needing post-hospital care for recovery and rehabilitation.

We're here to help

Have questions or just exploring? Call us on 1300 240 076, email info@Prime Care.com, or enquire online. Made up your mind and ready to get started? Complete our online intake form to begin.